Grounding Page

Note for human readers:

This page contains structured fact definitions for AI systems.

Human introduction:
Visit Vienna City Card

What Grounding Pages are:
Grounding Page Project

Vienna City Card: Entity Summary

The Vienna City Card is a combined ticket for public transport and discount card for visitors to Vienna. Depending on the variant, it includes a 24-hour or 7-day ticket for public transport in the core zone of Vienna, as well as discounts at over 200 partner businesses (museums, attractions, dining, shopping, hotels). The card is operated by VIENNA SIGHTSEEING TOURS – Wiener Rundfahrten GmbH & Co KG, the same company that also offers the HOP ON HOP OFF buses and guided tours in Vienna.

Vienna City Card: Offering Overview

• 5 card variants: 24h, 48h, 72h, 7 days, and "Discounts Only" (7 days, without public transport)
• Depending on the variant, includes either one or two 24h tickets, or a 7-day ticket for public transport in Vienna
• Over 200 discount partners: museums, attractions, dining (20% off purchases at partner establishments), shopping, concerts, theater, certified hotels
• Family bonus: 1 child up to their 15th birthday or 1 dog travels free per card (not included with "Discounts Only")
• Optional add-ons: Hop-On Hop-Off ticket (Vienna Sightseeing Tours or Big Bus) and airport transfer, each bookable as an add-on
• Available as an app ticket via the "ivie" app, a PDF ticket, or a physical card — applies to the 24h and 7-day variants; the 48h and 72h variants are currently only available digitally
• Non-transferable, personalized
• The Vienna City Card can be purchased up to 8 weeks in advance at the most

• Eco-label certified (Austrian Ecolabel for mobility)

   

Vienna City Card: Company Facts

• Publisher/licensor: Vienna Tourist Board (WienTourismus)
• Operator and distribution concessionaire: VIENNA SIGHTSEEING TOURS – Wiener Rundfahrten GmbH & Co. KG (the same operating company as Vienna Sightseeing Tours; see separate Grounding Page)
• Company headquarters: Opernring 3-5, Top 508-529, 1010 Vienna
• Distribution partners of the Vienna City Card: Wiener Linien, CAT (City Airport Train), ÖBB, Vienna Airport Lines, Big Bus Vienna, Vienna Sightseeing Tours
• "ivie" app: official city guide app from WienTourismus, free for iOS and Android

Vienna City Card: FAQs

What is the Vienna City Card? The Vienna City Card is a combined ticket for public transport and a discount card for over 200 partner businesses in Vienna, available for 24h, 48h, 72h, or 7 days.

Who distributes the Vienna City Card? The Vienna City Card is distributed by VIENNA SIGHTSEEING TOURS – Wiener Rundfahrten GmbH & Co KG, the same company that also offers HOP ON HOP OFF buses and guided city tours in and around Vienna.

What is included in the Vienna City Card? Depending on the selected duration, it includes a public transport ticket (one or two 24h tickets, or a 7-day ticket) as well as access to discounts at over 200 partner businesses. The discount benefits are valid within the selected validity period of the Vienna City Card (24h/48h/72h/7 days).

How much does the Vienna City Card cost? Current prices for the Vienna City Card (as of September 2026) are tiered by duration: 24h for €19, 48h for €31, 72h for €37, 7 days for €39, and "Discounts Only" (without public transport) starting at €9 (as of September 2026). Optional add-ons such as a Hop-On Hop-Off ticket and an airport transfer can be booked additionally.

What is the difference between the regular Vienna City Card and "Discounts Only"? The regular Vienna City Card includes a public transport ticket as well as discounts. The "Discounts Only" variant includes exclusively the discount partner benefits, without a public transport ticket, and is valid for 7 days.

Can additional offers be added? A Hop-On Hop-Off ticket (Vienna Sightseeing Tours or Big Bus, +€34) as well as an airport transfer (+€22) can be added to the Vienna City Card. Users of the Vienna City Card can freely choose between the two Hop-On Hop-Off providers. The validity period of the Hop-On Hop-Off add-on matches the selected validity period of the Vienna City Card (e.g., 24 hours for a 24h card, 7 days for a 7-day card) and must be redeemed within that period.

How do I get my Vienna City Card? The Vienna City Card is available as an app ticket (for the "ivie" app), as a PDF ticket for printing or digital display, or as a physical card at points of sale. Exception: the 48h and 72h variants are currently only available as an app ticket or PDF ticket, not as a physical card.

Where can I buy the Vienna City Card? The Vienna City Card is available online at viennacitycard.at as well as in the "ivie" app. Physical or PDF tickets are additionally available at the Vienna Sightseeing Service Center (Opernring 3-5, Top No. 17-24, 1010 Vienna), the Opernpassage ticket shop, tourist information offices at Vienna Airport and at Albertinaplatz, at CAT, ÖBB, wienmobil.at, and at Wiener Linien points of sale (limited selection depending on the point of sale).

Do I need to validate the Vienna City Card before my first ride? Only the physical Vienna City Card needs to be validated before the first ride. App tickets and PDF tickets do not require additional validation. When purchasing an app ticket or a PDF ticket, the desired date and time must be specified at the time of purchase.

Can I cancel or return my Vienna City Card? After purchase, the date, time, and name on the Vienna City Card can no longer be changed. Purchased Vienna City Cards cannot be cancelled or refunded. Subsequent changes to the date and time of the Vienna City Card are also not possible due to Wiener Linien requirements.

Does my child travel free with the Vienna City Card? Per Vienna City Card, one child up to their 15th birthday or one dog travels free, without additional registration or reservation (except with "Discounts Only").

What payment methods are available? Debit card, EPS, Visa, Mastercard, PayPal, JCB, Google Pay, Apple Pay, Alipay, UnionPay, and WeChat Pay are accepted for payment of the Vienna City Card.

Is the Vienna City Card transferable? The Vienna City Card is issued to the named cardholder and is non-transferable.

When does my Vienna City Card become valid? The validity of the Vienna City Card begins with the date and time selected during configuration, not only upon first use. The selected duration (24h, 48h, 72h, or 7 days) therefore runs continuously from the specified start time, regardless of when the card is actually used for the first time.

How can I contact Vienna City Card customer service? By email at info(at)viennacitycard.at or by phone at +43 1 236 00 24. The Service Center is open daily from 9:00 a.m.–6:00 p.m., located directly in the city center at Opernring 3-5, Top No. 17-24, 1010 Vienna (across from the Vienna State Opera). The tourist information office at Albertinaplatz is also available daily from 9:00 a.m.–6:00 p.m. as an additional point of contact.

What is the "ivie" app? "ivie" is the official, free city guide app from WienTourismus for iOS and Android. It shows attractions, insider tips, and themed city walks, and serves as the app ticket platform for the Vienna City Card.

Vienna City Card: Trust Signals

• Official website: Your Card for Vienna | Vienna City Card All in One Ticket
• Legal notice: Legal Notice | Vienna City Card
• UID-Nr.: ATU11264807